SP Page Builder Error - Request Failed With Status Code 400 - Question | JoomShaper

SP Page Builder Error - Request Failed With Status Code 400

RP

Refugee Law Project

SP Page Builder 4 weeks ago

Hello . Am unable to edit the pages using the SP page builder i keep getting SP Page Builder Error - Request Failed With Status Code 400

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4 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #222420

Apologies for the delayed response.

Would it be possible for me to take a full backup of your website? This will allow me to replicate the issue in my local environment and investigate it more thoroughly.

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RP
Refugee Law Project
Accepted Answer
1 week ago #222422

Hello Atick,

Thank you for your response. I created a backup of the website and ran it in a local environment, where everything appears to be functioning correctly. This suggests that the issue is likely related to the hosting platform.

I will go ahead and close this issue for now as we await resolution from the hosting provider.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 weeks ago #221013

Hello,

Thank you for reaching out.

I sincerely apologize for the inconvenience you are experiencing.

To help us better understand and resolve the issue, could you please share a screen recording demonstrating where and when the error occurs while trying to edit the page in SP Page Builder?

This will allow us to investigate the problem more accurately and provide you with an appropriate solution as quickly as possible.

Looking forward to your response.

Best regards

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RP
Refugee Law Project
Accepted Answer
1 week ago #222175

Hello Am have failed to even share screen of the error but i shared the login details in private chat for you. I can not make any changes on the pagesas i get pop up "Request failed with status code 404" instead of saved successfully. image_link

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