Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

sure thanks

Hello,

I see the issue only on your live site, it does not appear on my local setup. It is likely that your live server has caching enabled (via cPanel, plugin, or server-level cache) or there may be firewall rules / ModSecurity that are preventing template styles from saving correctly.

Please contact your hosting administrator to:

1. Clear all caches on the server.
2. Temporarily disable any WAF rules or ModSecurity settings to test saving template styles.

This should help identify whether these server-side protections are causing the issue.

Thank you,

Thank you for your help.... All caches are emptied, I dont have de ModSecurity available in Cpanel. It does not let me paste my ,htaccess file in case in hidden content so you can check it out. When clicking "Post Answer" it takes for ever. I have this as part of .htaccess: ########## Begin - SP Page Builder RewriteRule ^administrator/components/com_sppagebuilder/(.)$ - [L] RewriteRule ^components/com_sppagebuilder/(.)$ - [L] ########## End - SP Page Builder thanks Sergio

Hi Sergio,

Thanks for the update.

Since the system is not allowing you to paste the .htaccess content directly, could you please try the following:

1. Copy the contents of your .htaccess file into a .txt file
2. Compress it into a .zip file
3. Upload the .zip file here

This should allow you to share the file so we can review it properly.

Thanks!

I sent you the file via email... thanks

I already sent it yesterday.. just wondering if you received it? Thanks!